Our Store Policies

25% OFF Reporter Coupon:

• May only be used on one item per day (most expensive item).
• No double Discounts (including Senior discount).
• Not allowed to customers who get special pricing.
• Not redeemable with any other coupon.
• Items applicable are NOT on sale in our system.

10% Senior Supplement Discount:

• Must be a Senior
• Only applicable to supplement products
• May not be used in addition to the 25% off Action Advertiser Coupon

10% Case Discount:

• All cases must be Special Ordered
• Cannot "Mix-n-Match" similar products
• Must be a full case of the same item

Manufacturer Coupons:

• Limit one Store/Manufacturer coupon (paper or digital) per item purchased
• Acceptance is subject to any restrictions on the coupon from the manufacturer
• All coupons will be accepted at face value on the purchase of the correct description on the coupon:
  • Brand
  • Size
  • Quantity
  • Color
  • Flavor
• Expired coupons will not be accepted
• We do not accept coupons presented on an app or mobile device.
• We do not accept coupons that are copied, blurry, out of proportion, altered, or that will not scan at the point of sale
• We limit coupons to three (3) of the same coupon per day, per household, unless otherwise noted restrictions on the coupon
• If the order total is negative from coupon use the balance will be added to the merchandise return card

The store manager has the right to accept, decline, or limit the use of ANY coupon or offer. 

Village Market Return Policy

• Returns within 30 days with receipt. 
• Refund will match original payment method (i.e. if paid with credit/debit refund goes back on card)
• NO CASH REFUND without a receipt present

REASON FOR RETURN FORM NEEDS TO BE FILLED OUT 

• With name, phone and reason for return
• Item (if non-sellable) needs to be taken out of inventory 

NO RETURNS ON:

• Non-Shelf Stable Probiotics, frozen or refrigerated
• Clearance items (due to damaged or expired)
• Special Orders unless defective
• Seasonal Items

OPEN ITEMS will be refunded at only 50% of purchase with a receipt

WITHIN 30 DAYS OF PURCHASE @ VILLAGE MARKET

EXCEPTION: CAN BE 100% IF EXPIRED AT TIME OF PURCHASE & NOT CLEARANCED

PRODUCE ITEMS: Satisfaction and 100% guarantee on all produce with a receipt

Returns without receipt MUST BE AUTHORIZED by MANAGEMENT.

• Will need to establish an account (if there is not one already) with NAME, ADDRESS, & PHONE # to avoid returns without a receipt in the future.
• EXCEPTION: If the Store Clerk is able to find the receipt and verify the purchase.

Refund may be authorized at time of return or may take until next business day for approval. 

Large cash refunds (over $25) may not be done unless there is ample money in register.
We reserve the right to process large cash refunds by check, which may not occur until the following business day.

RETURNS BY SUPPLIER

SUPPLIER - QUALIFICATIONS FOR ACCEPTED RETURN

ALOE LIFE

Satisfaction and 100% guarantee within 30 days w/ Receipt

AMERICAN LIFELINE INC aka “FLORAJEN”

NO RETURNS ON REFRIGERATED PROBIOTICS UNLESS EXPIRED AT TIME OF PURCHASE, Returned within 30 days w/ Receipt

ANCIENT NUTRITION

OPENED:  RETURNS ACCEPTED WITHIN 30 DAYS OF PURCHASE w/ RECEIPT for 50% Purchased Price
UNOPENED: ACCEPTED within 30 days w/ Receipt

BARLEANS

Satisfaction and 100% guarantee within 30 days w/ Receipt

BIOMIC aka “ION* Intelligence of Nature”

Satisfaction and 100% guarantee within 30 days w/ Receipt

BIOOPTIMIZERS

Satisfaction and 100% guarantee within 30 days w/ Receipt

CARLSON LABS

Satisfaction and 100% guarantee within 30 days w/ Receipt

CV SCIENCES aka “PLUS CBD”

Satisfaction and 100% guarantee within 30 days w/ Receipt

“DR. SCHULZE’S” aka AMERICAN BOTANICAL PHARMA 

Satisfaction and 100% guarantee within 30 days w/ Receipt

EUROPHARMA aka “TERRY NATURALLY”

Satisfaction and 100% guarantee within 30 days w/ Receipt

ENZYMEDICA

OPENED:  RETURNS ACCEPTED WITHIN 30 DAYS OF PURCHASE w/ RECEIPT for 50% Purchased Price
UNOPENED: ACCEPTED within 30 days w/ Receipt

GARDEN OF LIFE/SOLGAR

Satisfaction and 100% guarantee within 30 days w/ Receipt

GREAT NATURALLY ELECTROLYTES

OPENED: NO RETURNS UNLESS EXPIRED @ TIME OF PURCHASE w/ RECEIPT. UNOPENED: OVERRIDE ALLOWED IF within 30 days w/ Receipt

HERB PHARM

Satisfaction and 100% guarantee within 30 days w/ Receipt

HERBS ETC

Satisfaction and 100% guarantee within 30 days w/ Receipt

HIMALAYA

Satisfaction and 100% guarantee within 30 days w/ Receipt

HOST DEFENSE

NO RETURNS unless UNOPENED within 30 days w/ Receipt

JARROW

Satisfaction and 100% guarantee within 30 days w/ Receipt

LIFE EXTENSION

NO RETURNS ON OPENED PRODUCTS UNLESS DOCTOR’S EXCUSE OR ALLERGIC – RETURNS ACCEPTED IF UNOPENED & RESELLABLE within 30 days w/ Receipt

MARSH CASTLE / FERGUNER FARM

As a store, we will accept returns for quality issues within 30 days w/ Receipt. Unopened products 100% refund

MOTHERLOVE

Satisfaction and 100% guarantee within 30 days w/ Receipt

NATURAL FACTORS

Satisfaction and 100% guarantee within 30 days w/ Receipt

NATURE’S PLUS

Satisfaction and 100% guarantee within 30 days w/ Receipt

NATURE’S WAY

Satisfaction and 100% guarantee within 30 days w/ Receipt

NEW CHAPTER

Satisfaction and 100% guarantee within 30 days w/ Receipt

NORDIC NATURALS

Satisfaction and 100% guarantee within 30 days w/ Receipt

NOW FOODS

Satisfaction and 100% guarantee within 30 days w/ Receipt

NUTRANEXT (RENEW LIFE, NATURAL VITALITY CALM, NEOCELL)

Satisfaction and 100% guarantee within 30 days w/ Receipt

NUTRACEUTICAL
(Solaray, Kal, Zhou, Heritage Store)

Satisfaction and 100% guarantee within 30 days w/ Receipt

OCEAN BLUE

Satisfaction and 100% guarantee within 30 days w/ Receipt

PRANAROM

IF UNOPENED w/ RECEIPT or if BROKEN within 30 days w/ Receipt

PROTHERA

“KLAIRE LABS”

OPENED: NO RETURNS UNLESS EXPIRED @ TIME OF PURCHASE w/ RECEIPT. UNOPENED: OVERRIDE ALLOWED IF WITHIN 30 DAYS w/ RECEIPT on NON-PROBIOTIC products.

QUALITY OF LIFE LABS

NO RETURNS unless UNOPENED within 30 days w/ Receipt

REDTREE NUTRACEUTICALS aka “ROOTOLOGY”

Satisfaction and 100% guarantee within 30 days w/ Receipt

SUPERNATURAL (Distributor)

As a store, we will accept returns for quality issues within 30 days w/ Receipt. Unopened products 100% refund

THRESHOLD (Distributor)

Satisfaction and 100% guarantee within 30 days w/ Receipt

TRACE MINERALS

Satisfaction and 100% guarantee within 30 days w/ Receipt

TRUE GRACE

Satisfaction and 100% guarantee within 30 days w/ Receipt

VITAL PLANET

Satisfaction and 100% guarantee within 30 days w/ Receipt